Manufacturers

Shopping Guide

Welcome to SHIGETA's webshop! First visit or repeat customer? Let us help you out.

a. Contact us

b. Web advantages

c. Payment

d. Delivery

e. My account

f. Loyalty programme

g. TOS

h. Security

【a. Contact us】

 For questions about an order or for more information about our products, please contact us : 

- By telephone : +33 1 42 30 58 45 

- By e-mail : info@shigeta.fr

- Through our webcoaching form

【a. Web advantages】

- Rewards programme

- Free shipping from 90€ in Metropolitan France

- Free shipping from 150€ in other countries (excluding Metropolitan France and additional custom taxes asked by the destination country)

- 5 euros off your first order when you creat an account 

- Special offers each month

To use a promotional code when you purchase on line, enter it in the box marked «Vouchers » on the shopping cart summary. You have to enter the code exactly as written (observe minuscules and capitals). Promotional codes are have an expiration date. Some special offers may only be used with a minimum purchase amount (exclusive of shipping fee and gift card). 

How to win a Moonstone bracelet by Marie-Hélène de Taillac? 
To take part in our raffle draw, you must order 1 Elixir oil serum 15ml on Wednesday October 2015 by 11:59pm and have a valid customer account on the SHIGETA webshop. A valid email address and delivery address in Metropolitan France are required. The winner will be designated by a raffle draw on Wednesday October 28th 2015 and contacted at the email address indicated on her/his account. Participation will be considered void if the order is subsequently cancelled.

【c. Payment】

We accept on line payments by bank card (Bleue, Visa, Mastercard, Eurocard). All the Payments on www.shigeta.com are processed via the secured payment website of Banque Populaire.

All information you supply is strictly confidential. In accordance with the provisions of the law of January 6, 1978 relating to data processing, the files and freedoms, personal the automated data processing carried out starting from Internet site was the declaration object near national Commission of data processing and freedoms. The user is informed that it has a right of access and of correction relating to the data relating to it while writing at company Shigeta : SHIGETA – 116 rue du Bac – 75007 PARIS.

【d. Delivery】

- The order will be carried out at the latest within 30 days as from the day following that of the validation by the Purchaser of its order.

- Your order will be shipped via DHL. It should reach you within 1 to 3 business days. Actual delivery time depends on shipping distance and may vary. The delivery may require up to 2 additional days. You can track your order on DHL website www.dhl.fr thanks to package tracking number received in the shipment confirmation notice via e-mail. 

- Orders executed outside France and Europe are typically delivered within 1 – 5 business days. Actual delivery time depends on shipping distance and may vary. Importation or custom taxes may apply once the Products reaches the destination country. In this event, the Purchaser will have to pay the additional custom related taxes.

- The Purchaser is required to specify all additional information (codes, floor, building...) necessary to ensure a smooth and timely delivery. SHIGETA will not be held responsible for any delays due to incomplete addresses.

- Shipping cost : France 8€ - Europe / Europe (out E.U) 17€ - Asia / Central America / Antilla / Oceania 36€ - North America / Africa 29€

【e. My account】

Register at « My Account » on www.shigeta.com to receive a voucher of 5€ (valid during 1 month since your subscription) to use in your next order!

Get preview access to exclusive products, special offers, best sellers and loyalty program.

Get access at any moment to your order history and your loyalty points, review your personal information and save a Wishlist of your favourite products.

To register click Log In/Your account on the right side of SHIGETA home page. You will also be given the option to register when placing an order on www.shigeta.com. 

 【f. Loyalty programme】

1) SHIGETA loyalty system

SHIGETA rewards your loyalty by earning points for each order placed on www.shigeta.ccom.

Earn 100 points for 1€ you spend online. To use your points, go on your account in « My loyalty points » and click on « Transform my points into a voucher ». A code will appear in «My vouchers from loyalty points ». To use your code, simply enter it in the box marked «Vouchers» on the shopping cart summary.

Reward points will expire 1 year from the date the points were released. Pass the expiration date, your points will be atomatically lost.

You can see all points earned in « My loyalty points » section. 

2) Referral system

Recommend SHIGETA to your firends and get a voucher of 10% to use on your next order. To refer your friends you have to order at least once on www.shigeta.com.

When your referred friend order for the first time, a code promotional is automatically sent by email to you.  

To use your code and beneficiate from 10%, simply enter it in the box marked « Vouchers » on the shopping cart summary.

The referred friend also beneficiate from 10% voucher and can use it on his first order. A promotional code will be automatically sent to him after the sponsor has indicated the email of his friend in the box marked « sponsor my friends ». To use the promotional code and beneficiate from 10%, simply enter it in the box marked « vouchers » on the shopping cart summary.

【g. TOS】

I. Preambule

Shop SHIGETA is a site of electronic trade accessible by Internet network to the address www.shigeta.fr . It is opened to any user of this network (hereafter called "Net surfer"). It is published by company SHIGETA, limited liability company with the capital of 40.000 euros, of which the registered office is to the 116 rue du Bac 75007 Paris, registered with and the Company Trade register of Paris under the number B 452 178 783

The Site makes it possible SHIGETA to propose with the sale, of the cosmetic products (hereafter called "Products") to Net surfers sailing on the Site (hereafter called "Users"). For the application of present, it is agreed that the User and SHIGETA will be collectively called the "Parts" and individually called "Part", and that the User having validated an order will be then called "Purchaser". The rights and obligations of the User necessarily apply to the Purchaser.

It is specified that the Products are intended for a personal use of the User, without any direct relationship with the occupation of this one. For this reason, the attention of the User is particularly drawn to the fact that the amount of its order will not have to exceed the sum of five hundred euros (either an exchange-value of 3279.79 franks French). In the event of order higher than the amount mentioned above, the order will be regarded as null.

The User who would wish to buy on the Site, states to have the full legal capacity.

Any ordering of a Product offered on the Site supposes the consultation and express acceptance of these general conditions of sale, without however that this acceptance is conditioned by a handwritten signature on behalf of the User. In accordance with the provisions of articles 1316 to 1316-4 of the Civil code, supplemented by the Decree n° 2001-272 of March 30, 2001, taken for the application of article 1316-4 Civil code, supplemented by the Decree n° 2001-272 of 30 March 2001, taken for the application of article 1316-4 of the civil code and relating to the electronic signature, it is recalled that the validation of the purchase order as specified to article 3.3. Hereafter, an electronic signature which has, between the Parts constitutes, the same value as a handwritten signature.

It is specified that the User can safeguard or print the present general conditions of sale, in condition however of not modifying them.

II. Object

The present general conditions of sale have the aim of defining, in the whole world, exclusively at a rate of the relations which they establish on Internet network and only on the Site, the rights and obligations of the Parts born of the sale on line of the Products offered on the Site.

The present ones apply other than any other document.

III. Products – Price

    1. Products

The Products offered with the sale by SHIGETA are those which are reproduced on the Site, at the day of the consultation of the Site by the User, and within the limit of stocks available and subject to the conditions stipulated in the foregoing preamble. The photographs illustrating the Products do not enter the contractual field. If they presented an erroneous character, the responsibility for SHIGETA could not be committed.

    1. Price

The prices of the Products are indicated in euros. They take the applicable VAT on the day of the order into account.

The prices indicated do not hold account of the expenses of packing and delivery which will be invoices in addition and will be specified with the User at the time of the final validation of its order.

SHIGETA reserves the right, which the User accepts, to modify its prices  but the Products will be invoiced on the basis of tariff in force at the time of the recording of the order, provided nevertheless of the availability of known as Products.

The tarif in force is that indicated on the Site, except error of typography.

    1. Customs

Importation or custom taxes may apply once the Products reach the destination country. In this event, the Purchaser will have to pay the additional custom related taxes.

SHIGETA has no control over these taxes and cannot anticipate them. Custom policies vary from one country to another. 

SHIGETA invites the Purchase to contact its local customs' office for further information. 

IV. Recording and validation of the order

a. Navigation inside the site

The User can take note of the various Products offered with the sale by SHIGETA on his Site.

The User can sail freely on the various pages of the Site, without being engaged under an order.

b. Recording of an order

If the User wishes to place an order, it will choose the various Products to which it carries an interest, and will express says it interest while clicking on the box "To add to the basket".

At any moment, the User will be able: 

  • to obtain a summary of the Products which it selected or to modify its order, by clicking on the icon "my basket" accessible in top on the right from each page, 
  • to continue its selection of Products while clicking on "supplementing my purchases", 
  • to finish its selection of Products and to order them while clicking on "Validating my order".

To order the Products which it thus chose, the User will click on the heading "shop". A summary of its order will appear then with the screen. If the list which is presented to him corresponds well to the Products which it chose, the User will validate the summary while clicking on "validating my order".`

The User will have to identify himseld by precisely filling in the form placed at his disposal. He will be asked to fill in his identification information, in particular his name, first name, postal address and all other relevant information necessary to the good delivery of his order (door code for example).

The User is informed and accepts that the seizure of any identifier is worth proof of its identity and proclamation its assent.

Once identified, a purchase order will appear on the screen, recapitulating: nature, quantity and price of the Products retained by the User, as well as the total amount of the order, the co-ordinates of the User, the (les) address of delivery of the Products.

c. Final validation of the order

After checking his order summary and providing all the required information, the User will click on the box "to validate my order" to pay his order. He will then be transferred automatically to the banking institution authorised under the laws applicable to the website. He will choose the means of payment which he wishes to use to settle his order, being understood that the User must have the means of payment such as defined by VI - Payment, hereafter. He will click on the button corresponding to the chosen means of payment and will then follow the procedure as described into VI - Payment. When collecting credit card information for online purchases, the banking institution offers secured server transactions (Secure Socket Layer) that encrypt the User's information in transit to prevent others from accessing it. All information is stored on a secure server. The User's credit card details are encrypted and then removed from our system once your order has been dispatched.

Although SHIGETA engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorised use of your account.

As soon as he validates the payment, the User is transferred back to the Site. His order is registered and becomes irrevocable. The User becomes Purchaser. The purchase order is recorded on the data-processing registers of SHIGETA, themselves preserved on a reliable and durable support, and will be regarded as proof of the contractual relations occurred between the Parts.

The Purchaser has a right of exchange and refunding, during a seven working days deadline as from the date of reception of the Products by the Purchaser.

d. Confirmation of order

When it validates its payment, a summary of the ordering of the Purchaser will post and mention in particular the number of the transaction. This summary will be also sent to him by e-mail way, with the address e-mail indicated by him at the time of its identify.

V. Delivery

The order will be carried out at the latest within thirty (30) days as from the day following that of the validation by the Purchaser of its order;

a. Unavailability of the Products

The Products are offered within the limit of stocks available. In the event of unavailability of the one of the Products, SHIGETA will refund by cheque the over-payment.

In all the above-mentioned cases, the Purchaser will have the possibility of cancelling his order by requesting either the refunding of the sums paid in the thirty (30) days at the latest after their taking away, by e-mail addressed to info@shigeta.fr, or the exchange of the inalienable Products.

b. Methods of delivery

The Products ordered by the Purchaser will be delivered to the address indicated by this last on the purchase order except in event of the absence of the addressee. 

The Products bought by bank card will be conveyed through the services of DHL:


By DHL standard for France and Europe. Delivery commitment is 1-3 business days from the pick-up date.

Outside France and Europe . Delivery commitment is 1-5 business days from the pick-up date.

The Products bought by bank check will be delivered under a 8 days deadline, after cashing of the payment.

SHIGETA thus declines any responsibility in the event of too important delivery period because of DHL, like in the event of loss of the ordered Products or of strike of DHL. It is specified that the risks of transport are supported by the Purchaser. In the event of delay of delivery, the Purchaser will have to announce this delay, as fast as possible by e-mail addressed coloristcolorist.net or telephone to the 01 42 30 58 45 of Monday at Friday of 9h with 18h (cost: tariff in force). SHIGETA will approach the mail service then so that an investigation is opened. The time of a postal investigation can be long. In addition, it is specified that the property of the ordered Products will be transferred to the Purchaser only with the total payment from the invoiced price, in these included expenses of delivery.

With the reception of the ordered Products, the Purchaser will have to check the conformity of these Products. Any anomaly concerning the delivery (Produced lack or broken, damaged parcel...) will have to be pointed out by the Purchaser on the receipt which the Post office or Fedex will present to him at the moment of the handing-over of the parcel and will have imperatively to be notified, the very same day reception or at the latest the first wrought day following the reception, with the customer service of SHIGETA by e-mail addressed to info@shigeta.fr or by telephone to the 01 42 30 58 45 of 9H with 18H of Monday at Friday (standard calling tarif). Any complaint formulated after this time will be rejected and SHIGETA will be released from any responsibility.

Products not conforms, to exchange or refund, will have to be turned over to SHIGETA in his conditioning and its packing of origin, and to be accompanied by the invoice, with the following address : SHIGETA – 116 rue du Bac - 75007 PARIS. It is specified that the expenses of sending are with the load of SHIGETA.

SHIGETA will carry out then the exchange or the refunding of the defective or missing Products.

VI. Right of retractation

The Purchaser has a seven (7) working days deadline to turn over, with his expenses, the Products which it ordered if those do not give him satisfaction. This time court as from the day of delivery of the order. The Products will have to be turned over in their conditioning and their packing of origin, and to be accompanied by the invoice, with the following address: SHIGETA – 116 rue du Bac - 75007 PARIS. If the above-mentioned conditions are met, SHIGETA will refund with the Purchaser, within sum, thirty (30) day corresponding to the products acquired by him.

VII. Payment

It is specified that any payment will be done immediately on Internet. Except unavailability of the waiter, the Purchaser will have the choice at the time of the validation of its order as here before specified, between the following modes of payment : 

by chart : Bank card (Blue, Visa, Mastercard, Eurocard). The user will enter his number of chart and the scratch date, as well as the encoding with the back of the chart. 
SHIGETA reserves the right to refuse any order or any delivery in the event of going beyond of the ceilings indicated in preamble to present, of existing litigation with the Purchaser, non-payment total or partial of an order the preceding one by the Purchaser, of refusal of authorization of payment per bank card of the banking organizations, of non-payment or partial payment. 
by Bank check :Your cheque accompanied by the impression of your order must reach us under 8 days. Your order will be treated within 8 day after cashing of the cheque, subject to provisions. The cancellation of the order before sending of the cheque is possible on simple e-mail sending to info@shigeta.fr (or phone call to the 01 42 30 58 45)

VIII. Data processing and freedoms

a. Personal information

The information of the personal information collected within the framework of the remote sale is obligatory, this information being necessary for the treatment and the delivery of the orders like for the establishment of the invoices. This information is strictly confidential. The defect of information implies the automatic rejection of the order. In accordance with the law n°78-17 of January 6, 1978 relating to data processing, with the files and freedoms, the personal data processing collected on the Site was the subject of a declaration near the National Commission of Data processing and Freedoms. The User has a right of access, of modification, correction and suppression of the data relating to it. To exert this right, the User will have to address a postal mail to SHIGETA – 116 rue du Bac - 75007 PARIS.

b. Cookies

The Site resorts to the use of cookies. The cookie is a computer file, stored on the hard disk of the microcomputer of the User. The purpose of it is to announce a preceding visit of the User on the Site. The cookies are not used by SHIGETA that with an aim of personalizing the service suggested to the User.

IX. cause beyond control

No Part will be responsible for non-fulfilment total or partial of its obligations to the title of this contract, if this non-fulfilment is caused by an event constitutive of cause beyond control.

Will be regarded as case of absolute necessity the events filling the criteria fixed by jurisprudence of the 2nd civil room of the Supreme court of appeal.

The Part calling upon an event constitutive of cause beyond control will have to warn of it the other Part in the five working days according to supervening or the threat of this event.

The Parts are appropriate that they will have to act in concert as soon as possible in order to determine together the methods of execution of the order throughout case of absolute necessity.

Beyond a time of one (1) month of interruption due to cause beyond control, SHIGETA will be able not to deliver the order, with load for it to refund the Purchaser if necessary.

X. Non partial validite

If one or more stipulations of these general conditions of sale are held for not-valid or are declared like such pursuant to a law, of a payment or following a final decision of a court of jurisdiction, the other stipulations will keep all their force and their range.

XI. Entirety of the contract

The present general conditions of sale and the summary of order transmitted to the Purchaser form a contractual unit and constitute the entirety of the contractual relations occurred.

In the event of contradiction between these documents, the general conditions of sale will prevail.

XII. Applicable law – courts of jurisdiction

The present general conditions of sale and the contractual relations between SHIGETA and the Purchaser are subjected to the French law.

Responsibility express is allocated to the jurisdictions of Paris, place of the permanent establishment of SHIGETA.

 【h. Security】

This Internet site is the property of company Shigeta, limited liability company with the capital of 40.000 euros, codes APE 2042Z, of which the headquarter is located 116, rue du Bac - 75007 Paris, registered with the R.C.S. of Paris under the n° B 452 178 783. 
The access to Internet site www.shigeta.fr as well as the use of its contents, is subjected to the conditions hereafter. The fact of reaching the site and of sailing on the site constitutes a general acceptance of the aforesaid conditions. 
The present conditions of use can be modified constantly. As soon as they are put on line, these modifications are famous being accepted by the Net surfers.

1. Design – Lodging – Credit Photographs

Prestashop

2. Intellectual Property

All the elements contained on the site www.shigeta.fr (software, texts, images animated or not, sounds, know-how, and more generally any type of data) are protected by the Code from Intellectual Property. 
Any representation and/or reproduction total or partial of the site www.shigeta.fr by some process that is, without the authorization express of company Shigeta are prohibited and would constitute a counterfeit sanctioned by the articles L.335-2 and following of the Code of the intellectual property. It is the same for the data bases being reproduced, if necessary, on the site www.shigeta.fr, which are protected by the provisions of the law of July 1, 1998 carrying transposition in the Code of the intellectual property of the European directive of March 11, 1996 relating to the legal protection of the data bases. Marks and logos appearing on the site www.Shigeta.fr are the property of Shigeta or third. Any use, reproduction total or partial of these marks and/or these logos is prohibited, within the meaning of the L.713-2 article of the Code of the intellectual property, except preliminary authorization and express of Shigeta.

3. Personal data processing

In accordance with the provisions of the law of January 6, 1978 relating to data processing, the files and freedoms, personal the automated data processing carried out starting from Internet site was the declaration object near national Commission of data processing and freedoms. The user is in particular informed that, in accordance with article 27 of the data-processing law, files and freedoms of January 6, 1978, the information communicated by the user because of the forms present on the site www.Shigeta.fr, is necessary to answer its request, and is intended for company Shigeta, person in charge for the treatment, at ends of administrative, commercial management and/or marketing. The user is informed that it has a right of access and of correction relating to the data relating to it while writing at company Shigeta or by e-mail with info@shigeta.fr. The user is informed that, at the time of its visits on the site www.shigeta.fr, a mechanism of follow-up of navigation could be implemented. Personal information concerning the user is intended for the company Shigeta which puts implemented all the means intended to ensure the safety and the confidentiality of the name files thus made up.

4. Contents of the site

Information being reproduced on the site www.shigeta.fr is given as an indication. Shigeta endeavours to maintain this site up to date; but could not nevertheless guarantee exactitude, the completive, the topicality of the information disseminated on its Internet site, nor conformity of the aforesaid information with the use which the Net surfer wishes to make. 
Consequently, the user admits using this information under his exclusive responsibility. The whole of the products, processes and programs presented within the framework of Internet site www.shigeta.fr can not be proposed in each country.

5. Technical operation of the site

Internet site of company Shigeta is normally accessible 24 hours a day and 7 days a week. 
In the event of cause beyond control, data-processing difficulties, difficulties related to the structure of the telecommunications networks or technical difficulties, for reasons of maintenance, without this list not being exhaustive, the access to whole or part of the site could be suspended or removed on simple decision of company Shigeta. For reasons of maintenance, and/or any other decision of company Shigeta, the access to Internet site could be stopped. Internet site is suitable for modification and evolutions without notification of any kind. The visitor of the site www.shigeta.fr admits having competence and means necessary to reach and use with this site. It admits having checked that the computer set-up that it uses does not contain any virus and that it is in perfect operating condition. 
To in no case, company Shigeta will not be held responsible for the damage direct, indirect or special, resulting from the use of the site www.shigeta.fr or other sites which are bound to him and, in particular, of any financial loss, commercial, loss of programs or data in the information system of the user. 
Shigeta thanks you for making him share of possible requests, omissions, errors, or corrections by addressing an e-mail carrying the title "webmaster" to info@shigeta.fr.

6. Bonds towards other sites

The site www.shigeta.fr is likely to contain bonds towards other Web sites, in particular the sites of the partners of Shigeta. The installation of these bonds made the object of a preliminary authorization and express. The existence of these bonds implies neither any control nor no approval by Shigeta of their contents. In Consequence, Shigeta will not be able to in no case to be held responsible for the contents of the sites, to which the users of www.shigeta.fr would have access, by the means of these bonds. Any creation of bond towards the site www.shigeta.fr is subjected to the preliminary authorization and express of Chico Shigeta. This authorization will be able constantly being withdrawn by Chico Shigeta, without this last having to justify its decision of withdrawal.

7. Jurisdiction ratione materiae

The contents of Internet site are governed by the French law. It is thus rules of substance like rules of form, and its contents will be appreciated by the only qualified French jurisdiction. The rules concerning conflicts of laws are excluded with the profit from the complete application and without reserves from the French.



 

 

 

 

 

 


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